Frequently asked questions
Every piece is embroidered by hand. We source premium blanks and then add our own designs — memes, internet culture references, and original art — stitch by stitch. No print-on-demand, no shortcuts.
Yes. Each style is capped at 80 units per colorway. Once a style sells out, it is retired. We may revisit designs in future collections, but never restock the same run.
Our pieces run true to size unless noted otherwise. Check the sizing guide on each product page. If you are between sizes, we recommend sizing up — our silhouettes are designed to have a relaxed fit.
Machine wash cold, inside out, on a gentle cycle. Do not tumble dry — lay flat or hang to dry. Do not iron directly over embroidered areas. Proper care extends the life of both the fabric and the embroidery.
Orders can be cancelled or modified within 2 hours of placement. After that, they enter our dispatch queue and cannot be changed. Contact us immediately at hello@himmel.store if you need to make changes.
Yes. We ship worldwide. Shipping rates and estimated delivery times are calculated at checkout based on your location. International orders may be subject to customs duties — these are the responsibility of the customer.
We are sorry to hear that. Email us at hello@himmel.store with your order number and photos of the damage within 48 hours of delivery. We will arrange a replacement or full refund at no cost to you.